Terms of service
Yagadda Go Terms & Conditions
Last Updated: August 2026
Welcome to Yagadda Go! I’m here to make travel planning easier, more personalized, and a lot more fun. Before we get started, here are a few important things to know about working together.
1. Yagadda Go Planning Services
Yagadda Go provides personalized travel planning and advisory services. The specific services included in your planning package are outlined at the time of purchase.
Planning services may include destination recommendations, itinerary design, hotel and travel recommendations, activity and experience suggestions, and other travel-planning support depending on the service selected.
Your planning fee covers the planning service you purchase and is separate from the cost of travel, including flights, hotels, transportation, tours, cruises, activities, meals, and other trip expenses unless specifically stated otherwise.
2. Planning Fees & Payment
Planning fees are due at the time of purchase unless otherwise agreed upon in writing.
Payment may be made by credit/debit card, Venmo, or PayPal. Invoices are available upon request for business reimbursement or expense purposes.
Planning fees are non-refundable once planning has begun.
If you need to cancel before planning has started, please contact Yagadda Go as soon as possible. Any applicable refund will be determined based on the circumstances and the service purchased.
Changes to the scope of your trip or significant changes requested after planning has begun may require an additional planning fee.
3. Travel Bookings & Third-Party Suppliers
Yagadda Go works with a variety of independent travel suppliers, including hotels, airlines, cruise lines, tour operators, transportation companies, and other travel providers.
Travel services are provided by these independent suppliers and are subject to their individual terms, conditions, payment schedules, cancellation policies, change fees, and other restrictions.
Yagadda Go is not responsible for the acts, omissions, delays, cancellations, schedule changes, overbookings, service interruptions, or failures of third-party travel suppliers.
When Yagadda Go facilitates a booking on your behalf, the supplier's terms and conditions apply to that booking.
Yagadda Go is not the provider of the travel services booked through third-party suppliers and does not guarantee the performance, quality, availability, or delivery of those services. Any claims, complaints, refunds, credits, compensation, or other remedies relating to a supplier's services must be directed to the applicable supplier and/or travel insurance provider, as appropriate.
Yagadda Go may assist clients in communicating with suppliers regarding issues that arise before or during travel, when reasonably possible. However, such assistance does not make Yagadda Go responsible for the supplier's actions or obligations, and Yagadda Go does not guarantee that a supplier will provide a refund, credit, compensation, replacement service, or other resolution.
4. Client Responsibilities
To help keep your trip running smoothly, you are responsible for providing accurate and complete information, including traveler names, dates of birth, passport information, contact information, and other details requested during the planning process.
You are also responsible for reviewing your travel confirmations and notifying Yagadda Go promptly if you notice an error.
Travelers are responsible for ensuring that their passports, visas, entry documents, and other required travel documentation are valid and meet the requirements of their destination.
Travel requirements can change, so travelers should confirm current requirements before departure.
5. Travel Insurance
Travel insurance is strongly recommended for all trips.
Yagadda Go may provide information about available travel insurance options, but the decision to purchase insurance is ultimately the client's responsibility.
Insurance coverage varies by policy and may include specific exclusions, limitations, deadlines, and requirements. Clients are responsible for reviewing their policy carefully to understand what is and is not covered.
Yagadda Go does not determine whether a particular claim will be covered or paid by an insurance provider.
6. Changes, Cancellations & Travel Disruptions
Travel plans can change for many reasons, including weather, airline or supplier schedule changes, strikes, natural disasters, government actions, illness, and other circumstances outside of Yagadda Go's control.
Yagadda Go will make reasonable efforts to assist clients with changes or disruptions when possible. However, additional fees may apply for extensive changes, last-minute requests, or services outside the scope of the original planning package.
Any refunds, credits, cancellations, or fees related to travel bookings are determined by the applicable travel supplier and/or insurance provider.
7. Recommendations & Travel Information
Travel recommendations provided by Yagadda Go are based on research, professional experience, supplier information, and the preferences shared by the client.
Hotels, restaurants, activities, transportation, and other travel experiences can change over time. Yagadda Go does not guarantee the quality, availability, pricing, or performance of any recommended third-party service.
Information provided during the planning process is intended to help clients make informed travel decisions.
8. Itineraries & Intellectual Property
Custom itineraries, research, recommendations, written materials, and other planning content created by Yagadda Go are provided for the personal use of the client who purchased the planning service.
These materials may not be copied, reproduced, resold, redistributed, or used commercially without written permission from Yagadda Go.
9. Communication
Yagadda Go primarily communicates with clients via email. Clients are responsible for providing a current email address and monitoring communications related to their trip.
Response times may vary depending on the stage of planning, travel dates, weekends, holidays, and the complexity of the request.
For travelers who are currently traveling, Yagadda Go will make reasonable efforts to assist with urgent travel-related issues but cannot guarantee immediate assistance or resolution of issues caused by third-party suppliers.
10. Limitation of Liability
Yagadda Go makes reasonable efforts to provide accurate travel information and quality planning services. However, Yagadda Go is not responsible for circumstances outside of its reasonable control, including actions or failures of airlines, hotels, cruise lines, tour operators, transportation providers, governments, insurance companies, or other third parties.
Clients acknowledge that travel involves inherent risks and that they are responsible for making decisions regarding their travel plans, documentation, insurance, and personal safety.
Except where required by applicable law, Yagadda Go will not be responsible for reimbursing clients for travel expenses, supplier charges, lost deposits, cancellation or change fees, missed connections, additional transportation or lodging costs, lost or damaged property, or other expenses arising from a third-party supplier's acts, omissions, delays, cancellations, service failures, or other circumstances outside Yagadda Go's reasonable control.
Yagadda Go's responsibility is limited to the planning and advisory services purchased directly from Yagadda Go. Payment for those services does not constitute payment for, or a guarantee of, any travel service provided by a third party.
Nothing in these Terms & Conditions is intended to waive any rights or protections that cannot legally be waived.
11. Supplier Complaints & Client Dissatisfaction
Yagadda Go wants clients to have a great travel experience and will make reasonable efforts to help address issues that arise with a travel supplier. However, Yagadda Go cannot control the actions or decisions of independent suppliers.
If a client is dissatisfied with a hotel, airline, cruise line, tour operator, transportation provider, activity, or other third-party service, the client understands that the supplier is responsible for addressing the issue and determining any applicable refund, credit, compensation, replacement service, or other remedy. Clients may be required to communicate directly with the supplier, particularly when a complaint or issue arises during travel.
Yagadda Go may assist with communication or advocacy when reasonably possible, but such assistance does not create an obligation for Yagadda Go to provide a refund, reimbursement, compensation, or other payment to the client for a third-party supplier's failure to provide satisfactory service.
Yagadda Go is not responsible for reimbursing clients for services they choose not to use, services they consider unsatisfactory, or expenses incurred as a result of a third-party supplier's actions or failures, except where otherwise required by applicable law.
12. Privacy
Yagadda Go respects your privacy and is committed to protecting your personal information. Personal information collected through the planning process is handled in accordance with the Yagadda Go Privacy Policy. By working with Yagadda Go, you acknowledge that certain information may need to be shared with travel suppliers, partners, or service providers as necessary to plan and facilitate your trip.
13. Acceptance of These Terms
By purchasing a Yagadda Go planning service, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.
You also acknowledge that your planning fee is separate from the cost of your travel and that individual travel suppliers may have additional terms and conditions that apply to your bookings.
Questions?
I'm always happy to clarify anything before we get started.